I hope I have the balls to do this if I ever become a CEO.
In case you can’t watch the video, here’s what he did: once every quarter, he sent all his employees a survey – which they could answer anonymously – asking them whether he was doing a good job. Then the day after, he sent everyone the results.
The absolute numbers are not so important, so long as they’re not too low – but the trend line certainly is.
Radical transparency of this kind is only possible with real confidence and real commitment to improving your own performance.
But if you lead a decent number of people and you don’t do this, why not?
Ok, here goes: if I ever have a team of 10 or more, I’m going to do it.
(Ouch – it took ages to write that sentence. What have I done?)